pandorasblog: (Default)
pandorasblog ([personal profile] pandorasblog) wrote in [personal profile] rebness 2007-12-06 09:41 pm (UTC)

It's not outsourcing in Play's case, but then... I know the call centre and I'm not sure you wouldn't get better service from an outsourced company.

And I'm glad you got to speak to someone good. I often think it'd be half the battle if you could get put through to the same person each time...

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