Twice in the last week I've complained about stuff, which I never do either... but then again, I don't usually have problems. But when Red Rooster gives me disgusting cheesy nuggets when I wanted plain chicken, and when the Sprite at the Coffee Club tastes like it's gone off, and how does soft drink even go off anyway, but that's what it tasted like... then I'm going to at least ask for an exchange. Of course, I prefaced both requests with, "I'm sorry, but..."