rebness: (Bloody Hell!)
rebness ([personal profile] rebness) wrote2005-02-04 09:37 am

There are no words...


So, whilst I was at the airport in Switzerland? I realised, with rising trepidation, that my lovely bank card was still on the table in the hotel room, approximately twenty miles away.

Luckily, it is just a cash card. It doesn't have Switch or MasterCard on it, so no money could be drawn from the account in continental Europe.

(This, of course, beggars the question as to why I hard the card with me in the first place. Um...LOOK UP!)

Anyway, I knew what to do! Easy enough. Take my passport to the bank when back in England, tell them the card had gone off on its travels, get a new one, right?

Wrong. They couldn't report it missing at the bank, nor issue me with another one.

"But...well, what do I do?" I asked.

"Oh," said the teller, flashing a dumb smile, "you have to call the number on the back of the bank card."

*Headdesk*

ozfille: (Default)

[personal profile] ozfille 2005-02-05 12:02 am (UTC)(link)
Actually I'm more likely to believe the theory that the banks don't want all those "poor" regular customers cluttering up their offices and instruct tellers to be annoying as possible so customers will prefer to use phone banking or internet banking rather than experience the full horror of the "customer service" provided.